Privacy Policy

Last updated: 26 October 2025

Darebin Women’s Sports Club Inc. (the Falcons, we, our, or us) operates https://falcons.org.au.
We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles.

This policy explains what information we collect, how we use it, and how we keep it secure.

1. What we collect

We may collect personal information such as:

  • Your name, phone number, address, and email address

  • Business details (for our Business Directory)

  • Payment information when you purchase a product, listing, or service

  • Any details you share when completing a form, survey, or contacting us

  • Basic website analytics data such as pages visited, time on site, and referring links

Credit-card details are processed securely through third-party payment providers (such as Stripe) and are not stored on our servers.

2. How we collect your information

We collect information when you:

  • Complete a form on our website (for example, membership, directory listing, contact, or event RSVP)

  • Make a purchase through WooCommerce

  • Subscribe to our newsletter or updates (via Mailchimp)

  • Interact with us by email or social media

We may also automatically collect limited technical information (cookies and analytics) to help improve the site.

3. How we use your information

We use your information to:

  • Process purchases, payments, and registrations

  • Publish and manage Business Directory listings (with your consent)

  • Send Club communications, event updates, and newsletters (if you opt in)

  • Respond to enquiries and provide member or community support

  • Improve our website and Club operations

We will never sell your information to third parties.

4. Business Directory listings

When you submit a Business Directory listing, the details you provide — such as your business name, contact info, and description — are published publicly on our website.

You can request edits or removal at any time by emailing [email protected].

5. Direct marketing and Mailchimp

If you choose to join our mailing list, we’ll use your contact details to send Falcons updates, newsletters, and event invitations.

You can unsubscribe at any time using the link in our emails or by contacting us.

We use Mailchimp to manage our mailing lists and understand how our messages perform (for example, whether an email was opened).

6. Storage and security

All information you provide is stored securely.

We use encryption and password protection across our systems, including WordPress, WooCommerce, and Mailchimp.

Only authorised volunteers or administrators who need the information to perform their role have access.

7. Disclosure to third parties

We may disclose personal information to trusted third-party service providers who assist with:

  • Website hosting and maintenance

  • Payment processing

  • Email or newsletter delivery

  • Analytics and data storage

These providers may be located overseas (for example, Mailchimp’s servers in the United States).
We take reasonable steps to ensure those providers handle your information consistently with Australian privacy standards.

We may also disclose information when required by law or to protect the rights, property, or safety of the Club or its members.

8. Cookies and analytics

Our website uses cookies to understand how visitors use our site and to improve user experience.
Cookies do not access information stored on your computer or personally identify you.

You can disable cookies in your browser settings, but some site features may not work as intended.

We also use tools such as Google Analytics and Facebook Ads to track general website trends.
This helps us tailor communications and improve our services.

9. Links to other websites

Our site may contain links to external websites.

These are provided for convenience only – we are not responsible for their content or privacy practices.

We recommend reading the privacy policies of any external sites you visit.

10. Accessing or correcting your information

You can request access to, or correction of, the personal information we hold about you by contacting us at [email protected].

We’ll respond as soon as possible and always within a reasonable timeframe.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations.
The latest version will always be available on this page with a revised “last updated” date.

12. Contact us

If you have any questions or concerns about how we handle your personal information, please contact:

Darebin Women’s Sports Club (Falcons)
Email: [email protected]
Website: https://falcons.org.au

By using this website, you agree to the terms outlined in this Privacy Policy and our Terms of Use.